Who are we?
Hibyee Software Private Limited, a company having its registered office at, #375/1 Tunga Ext, 7B, 7th Main Road, 13th Cross Rd, Sai Shakti Layout, Vittasandra, Bengaluru, Karnataka 560100, India (“we”, “our” or “us”) take the security of your personal data very seriously and are committed to protecting and respecting the privacy of the users (“you” or your”) of our A2z Onlinee Website and App (the “Platform”).
What is the purpose of this privacy notice?
In connection with your use of the Platform, we could handle your personal information. This privacy notice (together with our Terms and Conditions),set out, for the Platform, our data collecting and sharing practices, the purposes for which we use personal data, the precautions that we take to protect it in accordance with data protection laws, and your privacy rights. Please read it carefully.
This Statement applies to Personal Data processed by A2z Onlinee when you:
– Visit this website (www.A2zOnlinee.com) and/or any other A2z Onlinee website(s) which reference or link to this Statement (collectively, “Website”).
– Use, download, access, as applicable, any of our various internet-based offerings, including mobile platforms, software, or applications (collectively, “Services”).
– Visit A2z Onlinee’s branded social media sites.
– Receive communications from us, including emails, phone calls, or other electronic messages; or Data we collect.
We gather certain information directly from you (for example, through forms you fill out or products or Services you access, download, or get in any other way). In most cases, such information is generally limited to:
– Name, Contact details, Email ID, IMEI, Device Details
– Your communications with A2z Onlinee personnel.
– Content you post on our social media sites.
– You provide information on the Website, such as online questionnaires or feedback forms.
– You provide information When you subscribe to SMS services.
– You provide information when you create your account, log-in credentials and information about your use of and preferences for the Services.
– Through your use of the Services, further information about you is indirectly obtained (for instance, by observing your actions on the Website or provision your access to your account).
Such information is generally limited to:
Information about how usage of the Services or Website is collected automatically and passively through web logs using a various technologies but normally does not specifically identify you or other people. Examples may include IP addresses, device details, browser details, domain names, and other anonymous use statistical data regarding aggregate usage.
Last but not least, we collect Personal Data from other sources, including public records, publicly accessible sources or websites, vendors, data suppliers, and service providers, commercially available marketing lists or registries, social networks (like LinkedIn), telephone directories, news outlets, and related media. Such Personal Data collected through these sources is limited to business contact information, such as names, addresses, job titles, IP addresses, and profiles from LinkedIn and other social media profiles.
Use of Personal Data
A2z Onlinee uses your Personal Data when: it is required to perform our obligations or exercise our contractual rights; we have a legitimate business interest to process such Personal Data; it is necessary to comply with applicable laws or regulations; we have your consent (where required under applicable law) to use your information; and you have the right to withdraw consent where we rely on it by contacting us as detailed below.
Such legal reasons are identified for the following common instances:
Administering our Website and Providing Services: Personal Data is processed, as necessary, to perform our contractual obligations. In situations where we do not have a contract with you, such processing is justified by our legitimate interest to manage and promote our business, operate and administer the website, provide and enhance the services, and deliver requested content (like when you ask for a quote on our website).
User Registration: When you register for an account with A2z Onlinee, we process your Personal Data as necessary to register and administer your account, provide technical and client support and training, verify your identity, and send important account and Services information. This processing is done in accordance with our contractual obligations or legitimate interest to provide Services.
Support Requests: If you request A2z Onlinee to contact you (for instance, with queries regarding to products and services), or if you reach out to us using a website by any means available, we will process your personal data to the extent necessary to pursue our legitimate interests in resolving to your requests to communicate with you, as well as any obligations required by contracts.
Compliance; Security and Functionality of Website and Services:
We process your Personal Data to assess compliance with the applicable use for our legitimate interests in ensuring adherence to the relevant terms. A secure and functional experience is provided by tracking how the Website and Services are used in order to fulfill our contractual obligations, when applicable. In situations where we have not entered into a contract with you, such processing is based on our legitimate interest in promoting the security and safety of the Website, Services, systems, and applications as well as in protecting our rights and the rights of others. We reserve the right to monitor, investigate and report any attempts to breach the security of the Website or Services, to verify accounts and activity, and to enforce our terms and policies.
Improving Website and Services; Developing Offerings:
Insofar as it is necessary for our legitimate interest of improving the Website and Services, developing new offerings, developing tailored content for individuals, and personalizing your experience with our Services, we process your Personal Data to analyze trends, usage, and interactions with the Website and Services. In certain instances, when processing your Personal Data for such development, we may at times directly seek your input. (for instance, by way of survey feedback).
Marketing Communications; Advertisement:
We will use your Personal Data by sending certain marketing information and other communications solely as necessary to reflect such legitimate interests, or, if applicable, to the extent you have provided your prior consent. It is in our legitimate business interest to promote our Website and Services, grow our company, and advertise our offerings (whether through direct marketing or providing personalized content advertisements).
Payments:
When you provide us financial information, A2z Onlinee will process your Personal Data to verify such information and to collect and process payments only as necessary to complete a transaction and fulfill our contractual obligations. Legal obligations: For compliance and legal requirements that we deem to be necessary or appropriate under the applicable law, we may be required to process personal data. Our terms of service or other terms and conditions may need to be enforced, to be necessary to protect our rights, privacy, safety, or property or those of other persons. Respond to requests from courts, law enforcement, regulatory, and other public and governmental authorities. Monitoring how users utilize the platform
To evaluate how you use and interact with the Platform, we use a variety of tools and gather a various information. This information includes information about your visit, such as your IP address, information about your computer systems, device ID, browser details, location, connections, or any data that we may gather through the use of cookies, web beacons/gifts, and behavioral targeting/re-targeting. This data will typically be gathered automatically. Our Cookies Policy has further details about how we use this kind of technology.
Disclosure of your Information
A2z Onlinee may share Personal Data as follows:
Providers of contracted services. We may share Personal Data with contracted service providers, such as entities that handle hosting and system administration, payment processing, analytics, marketing, data enrichment, or client support, to the extent necessary and in accordance with the legal bases set forth above, in order to provide the Services, conduct our business operations, or when we believe that applicable law permits or requires disclosure. Only the Personal Data necessary to fulfill the services they provide to A2z Onlinee are given to these service providers.Under no circumstances such service providers are permitted to use the Personal Data they obtained for any purpose other than for providing the services designated to A2z Onlinee.
Your Employer: We may share Personal Data with your employer to the extent this is necessary to provide you with access, verify accounts and activity, investigate suspicious activity, or enforce our terms and policies to the extent if you are an authorized user of the Services or have otherwise registered for A2z Onlinee offerings using your corporate email address.
Mergers or Acquisitions: In the event that we sell all or a portion of our business or assets in the event of a merger, acquisition, consolidation, change of control, corporate divestiture, or dissolution, we will disclose the necessary Personal Data, and such information will be governed by the privacy policies of acquiring entities. We will use reasonable effort, in accordance with the applicable laws, to notify you of any transfer of Personal Data to an unaffiliated third party.
Data Analytics: We may occasionally share non-personal, anonymized, and statistical data with third parties to assist A2z Onlinee with such analysis and improvements. A2z Onlinee may also collect anonymous, aggregated utilization data for typical business operations (such as Governance reporting).
Public Forums: Your Personal Data may be visible to others if you choose to post, share, upload, or make it publicly available on any area of the Website or social media platforms bearing the A2z Onlinee brand. Information that is private or concerning other people should never be shared online without their consent. To provide content recommendations and to personalize the experience for you, we could utilize the information you provide.
Friends/Acquaintances: A2z Onlinee cannot control what your friends or acquaintances do with the information you share with them, so please keep that in mind. Your shared information may be gathered and utilized by others once it has been published on publicly accessible web pages. if you would want your personal information removed from our blog or community forum Contact us at info@A2zOnlinee.com
We may at times be unable to remove your personal information, in which case we will notify you as to why. We might also provide you with a feature to invite or refer a friend to sign up for A2z Onlinee or use our services. If you give us a friend's email address for this reason, we will only use that email address to send your friend a one-time invitation. If your friend wants their information removed from our database, have them contact us at info@A2zOnlinee.com.
Using your Data in accordance with Data Protection Law
Before we are permitted to use your personal information in the ways described in this privacy notice, we must abide by a certain of conditions set down by data protection law. Depending on the activities we are performing, we will rely on one of the following circumstances to use your personal data:
Consent
If you have indicated us consent to do so (to the extent that we are required to get consent from you under data protection laws), we may send you promotional offers for our services or goods. To provide you with information about the service or product you have requested, we may get in touch with you by phone, mail, email, or electronic notifications (where you have consented to those methods of communication). You can get in touch with us as described in section 14 below at any time to modify your marketing preferences.
Legitimate interests
Your personal data collection serves our legitimate interests since it provides us the information we need to offer you our services and operate our Platform. This necessitates a balancing test of our interests in using your personal data (for example, to provide you with access to the Platform and ensure no fraudulent activity is promoted through our platform) against your interests as a citizen and your rights under Data Protection Law (for example, not having your personal data sold to third party marketing companies without your knowledge). The result of this balancing test will decide whether we are permitted to use your personal data in the methods stated in this privacy notice. In carrying out this balancing test, we shall always behave reasonably and with full and proper consideration for your interests.
It is important for us to hold and process certain of your personal data in order to give you access to , and to enable you to make use of the platform, so that we may provide you with the services we have committed to provide. We might not be able to provide you access to the Platform without this personal information.
Compliance with a legal obligation
When it's essential for us to comply with our legal obligations, we are allowed to process your personal information. We are permitted to utilize your personal information to establish, pursue, or defend legal claims if doing so is essential.
Substantial Public Interest
Where necessary for reasons involving substantial public interest, we are allowed to process your personal information in accordance with Data
Protection Laws
If we intend to use your personal data for any other reason not covered by this privacy notice, we will notify you before processing your personal data in this manner.
Retention Period
Our personal data retention periods are determined by business demands and legal requirements. We retain personal data for as long as it is required for the processing reason(s) for which information it was obtained, as well as any other permissible, connected purpose.
We usually keep your information for as long as required to:
– tTo respond to any inquiries or concerns;
– In order to show that we treated you fairly;
– to show that we complying with our regulatory obligations; and/or
– to keep records in accordance with the rules which apply to us.
Additionally, we will store your information for as long as it is required by legal, regulatory, or technical reasons (such as when data must be held in connection with previous insurance claims). We could also preserve it for statistical or research purposes. If we do, we will take precautions to preserve your privacy and only use data for those reasons. If your current or prospective employer has given us permission to process your personal information on their behalf, we will keep the information in accordance with their requests and instructions.
Location of Processing
A2z Onlinee is primarily based in India, where it also does business. Additionally, we only process your Personal Data in India where we also host our Services. However, it is possible that some of the above-mentioned service providers may process Personal Data outside of your jurisdiction, in countries that are not covered by a European Commission adequacy decision or by your local legislature and/or regulator, and that may not offer the same level of data protection as your jurisdiction. We make sure the information is protected in accordance with the standards of protection mandated by relevant law wherever it is located. The appropriate back-to-back agreements and, if necessary, standard contractual provisions for the transfer of data as authorized by the European Commission (Article 46 GDPR).
Minors
The Services offered by A2z Onlinee are not targeted towards children and are only offered to business clients. Only those who are able to enter into legally binding contracts under the Indian Contract Act of 1872 are permitted to transact on the platform. Users of the Platform are not permitted if they are "incompetent to contract" as defined by the Indian Contract Act, 1872, including un-discharged insolvents, etc. If you are a minor, that is, under the age of 18, you may only use the Platform or access Platform content with the approval and guidance and prior consent/ permission of a parent or legal guardian. Children under 18 are not knowingly subjected to our collection of personal information. If you are a parent or legal guardian and you think that your child has provided us Personal Data without your permission, please get in touch with us as described in section 14 below, and we'll take the necessary steps to remove the Personal Data from our systems.
Security of personal information
All of the information you provide us is kept on secure servers run by us or our affiliates/subcontractors and is only accessible and used in accordance with our security policies and standards. We provided you access to your account using an OTP based access. You must keep this OTP private and not share it to anybody, not even those who work with us. We restrict access and only allow our employees, affiliates, and third-party service providers that have a legitimate need to access your personal information to do so in order to provide products or services to you. In order to protect your personal data located in the countries where we are based from any unauthorized access, we have implemented in commercially reasonable physical, electronic, procedural, administrative, and technical safeguards in a manner that complies with the security requirements of data protection laws.No security system is impenetrable regardless of how effective our security measures are. We are unable to guarantee the safety of these systems or the security of any information you provide to us or on our behalf cannot be intercepted while it is being transmitted over via the internet.
We have taken efforts to be General Data Protection Regulation (GDPR) and ISO 27001:2013 certified in order to satisfy the highest standards for data privacy and security. We have taken all practicable and reasonable means to safeguard your personal information, including role-based access controls, data protection for data in motion and at rest, and working exclusively with partners that have adopted the same level of security precautions/measures.
How we may contact you
Communications related to our services: We keep in touch with you on the Transaction that you've initiated with us. Marketing communications and editorial newsletters: With your consent, we may send you information we believe will be of interest to you, such as new offers and updates from A2z Onlinee. This might be carried out via SMS or email, depending on your marketing preferences.
You have the ability to control your receipt of these emails at any time by clicking the "unsubscribe" or similar link found at the bottom of each email, or by contacting us at info@A2zOnlinee.com
Customer Feedback: On occasion, we could get in touch with you to ask for feedback related and how your transaction/experience with A2z Onlinee went.
Responding your questions or complaints: If you have contacted us with queries or complaints, we may get in touch with you to resolve your query or a complaint.
Rights and Obligations with respect to your Data
In respect to how we process your personal data, you are entitled to a range of protections under data protection laws/regulations. The following lists them set out below. To exercise any of these rights, please get in touch with us using the details in section 14 below. Within one month of the request date, we shall react to any request you make.
DESCRIPTION OF RIGHTS
Right 1 – A right to access personal data we have about you.
Right 2 – A right to require that we rectify any false or inaccurate personal data we may have about you.
Right 3 – A right to request that we delete/erase any personal information we have about you. This right will only apply where (for example): If you withdraw your consent (if we are using your personal data based on your consent), you object to the way we process your personal data (in accordance with Right 6 below), or we no longer need to use the personal data for the purpose for which we collected it.
Right 4 – A right to limit how we use the personal data we have about you. This right will only be applicable in the following situations: when you dispute the accuracy of the personal data we hold; when you have the right to request that we erase the personal data, but prefer that our processing be restricted instead; or when we no longer need to use the personal data to accomplish the purpose for which we collected it, but you need the data for the purposes of deal with legal claims.
Right 5 – A right to get your personal data from us in a structured, widely-used, and machine-readable manner/format. Additionally, you have the right to request that we transmit your personal information to another organization at your request..
Right 6 – A right to object to our use of your personal data (including sending you promotional messages).
Right 7 – A right to revoke your permission when we are using personal data (such as sending you promotional messages about our services or products). We might not be able to provide you certain products or services if you remove your consent.
To protect the public interest (such as the detection or prevention of crime) and our interests (such as the maintenance of legal privilege), these rights are subject to a number of exceptions.
Updating information
It's crucial to keep your information updated and accurate. Inaccurate or insufficient information could make it more difficult for us to provide you with services that are relevant. We shall make a reasonable effort to ensure the accuracy of your personal information. You may assist us with this by updating your profile on the Platform (App) or contacting us as described in section 14 below whenever there are any changes to your personal data you should notify us. Access to the Platform may be terminated and legal action may be taken if someone intentionally provides false or misleading information or uses another person's email address or personal data for the purpose of fraudulently acquiring any products or services through the Platform.
Modifications to Privacy Notice
This privacy notice, our cookies notice, and any other document to which they are related are all subject to change at any moment because we reserve the right to change the Platform's content and the way in which we utilize cookies. If we make significant changes or material updates to this privacy notice, we'll clearly indicate so in the document and update the date it was last modified. The changes that we make to this privacy notice become effective immediately as soon as we post the new privacy notice on the Platform. We recommend you to review this privacy notice frequently for changes.
Questions Regarding this Statement and Your Information
If you have any questions or comments regarding this Statement or about your information, please contact us at
informationsecurity@A2zOnlinee.com
How to complain
If you have any complaints about the way we handled your personal data or how we handled a request you made in regard to your rights, please let us know. We can be reached at the contact details listed above. Additionally, you have the right to complaint with the relevant supervisory authority.